Frequently Asked Questions
Why should I use a professional debt collection service?
Firstly, it's our job to get your money back, and we are very successful at doing this. Secondly, part of our process is to help you create a process where this is less likely to happen in future. Finally, by engaging a specialist restaurant debt collector, you ensure action is taken NOW, meaning your debtors are less likely to get into MORE debt, and increasing your chances of recovery.
How does it work?
We give you a FREE phone consultation to find out if you are eligible for our restaurant debt recovery services. If you are, then we begin by creating a plan to recover the monies owed to you. You'll work with a dedicated debt recovery account manager who'll keep you in the loop on what's happening. Our debt recovery service is completely above board and maintains your good relationships with your clients.
How do you collect my outstanding debt from restaurants?
We use a proven debt recovery process that maintains your positive relationships with clients. Our approach is based on a non-invasive, collaborative framework that's proven to be successful a high percentage of the time. In the event that legal action is eventually required, we have our own in-house legal team to deal with this unlikely eventuality.
How much will this cost?
You only pay us once your money has been recovered from your debtors. Our fee system works on a sliding scale based on how much you're owed. Our commission starts at around 20% for small amounts up to $1000, through to 5% for large amounts over $20,000.